Privacy Policy

Last Updated: September 2026

At Timezone Uganda, we respect your privacy and are committed to protecting the personal information you share with us when visiting our website, creating an account, placing an order, or communicating with our customer service team.

This Privacy Policy explains how we collect, use, store, and protect your information when you use timezoneug.com.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Phone number
Billing and shipping address
Account information
Order and purchase history
Communication and customer support requests
Payment-related information required to process your order

Payment card information may be processed directly by authorized third-party payment providers and may not be stored directly on our servers.

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

We may use your information to:

Process and manage your orders
Arrange delivery and shipping
Process payments and refunds
Create and manage your customer account
Provide customer support
Communicate order updates
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Send promotional communications where permitted or where you have provided consent
Comply with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website performance, and provide relevant content.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that assist us in operating our business, including:

Payment processors
Shipping and delivery providers
Website and hosting providers
Customer service providers
Analytics and technology providers

Information may also be disclosed when required by law or when necessary to protect our rights, customers, or business.

5. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

7. Your Rights

Subject to applicable laws, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

You may also unsubscribe from promotional emails at any time through the unsubscribe option provided in our communications.

8. Third-Party Links

Our website may contain links to third-party websites or services. Timezone Uganda is not responsible for the privacy practices, security, or content of external websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact Timezone Uganda through the contact information provided on our website.

Timezone Uganda
Uganda
Website: timezoneug.com